For the iGenius Milan Headquarters we are currently seeking a Pre-sales /Customer engineer. You have ideally at least 5 years’ work experience and proven track record of implementing solutions and providing technical support, with a background in Engineering/ Information Technology/ Technical equivalent.
You are comfortable in a pre-sales environment, and Technical engagements. You’re in charge of technical solutions to solve business problems supporting global enterprises’ digital transformation initiatives. Ideally, you have previous experience or demonstrate a keen interest and awareness within the digital landscape.
Working closely with the Sales and technical teams, you take ownership of the prime technical relationship with the customers to drive customer satisfaction by proactively managing and delivering technical information both onsite, online, via phone. You provide exemplary pre-sales technical expertise through technical and product presentations, product demonstrations, pilot implementations, consistent communication, and on-going technical consultation.
Able to understand and sell digital products and knowledge of competitive product offerings.
Experienced in understanding BI/ Big Data Analytics and Machine Learning platforms.
Technically knowledgeable with an understanding of methodologies, architecture and technical escalation management
Able to present strategies and solutions at all levels
Proficient in running demos, presentations and managing POCs and Pilots
Able to assist in the configuration of software applications to meet clients requirements
Able to deal with client issues and concerns during the sales phase
Budget and deadline aware
Ideally, you play a proactive "Technical Management" role within your target accounts including relationship and business development activities
A driven, ambitious, resilient person with a strategic mindset
An enthusiastic, product-sensitive problem solver
Target driven and able to prioritise tasks and meet deadlines
Leader with proactive handling skills
Excellent communicator with project management and relational skills
Able to influence customers with outstanding presentation skills
Always looking to iterate on things to make them more efficient, with exceptional organisational skills
Out of the box thinker
Teamwork oriented and honest
A data driven solution seeker with strong attention to details
Working at iGenius
Your career path will be unique and personalized. We are providing the opportunity to develop and grow your skills to make you more effective and satisfied in the daily job.
You’ll find an informal, young and dynamic work environment with a flat structure
We’re proud of being innovative and always up for tech growth and change.
Salary will be based on experience, with added bonuses, benefits and stock options.
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