This recognition underscores our commitment to delivering innovative Business Intelligence solutions, enabling our customers to do more with their data thanks to AI.

Read the complimentary 2024 Gartner Magic Quadrant™ for Analytics and Business Intelligence Platforms report here.

‍

The ABI Market Landscape is Evolving

In 2024, the ABI market showed a notable shift towards conversational interfaces. Platforms which traditionally favored visual drag-and-drop designs, now embrace text-based interfaces. Users leverage natural language processing (NLP) and AI models to request reports directly through conversation, integrating with ABI platforms' query languages and semantic layers.

Cloud ERP and CRM providers exert significant influence on ABI platform choices. While concerns about vendor lock-in and costs persist with cloud sourcing, providers are increasingly adopting open software stacks and supporting multi-cloud environments. Independent analytics vendors set themselves apart by catering to specific market segments and addressing customer worries about lock-in.

The ABI landscape is also evolving towards low-code and no-code capabilities, empowering citizen analysts and developers to easily create automation workflows and applications. This is a clear evolution towards delivering contextualized insights that drive actionable decisions and business value, expanding beyond traditional dataset and dashboard delivery.

‍

The Dawn of a New Crystal Era

The past 12 months have brought a new series of changes for our flagship product, Crystal.

First, we introduced an enhanced conversational interface in Crystal to meet user expectations in the era of Large Language Models (LLMs). This interface leverages natural language to make data interactions intuitive and engaging, making Crystal closer to a co-worker than a mere tool. As a result, users can model, analyze, and manage data with more immediacy and promote a data-driven culture across their company.

By democratizing data access, companies will be less reliant on technical teams. Asking direct questions and getting immediate answers from Crystal will allow businesses to accelerate their operations in a more efficient and inclusive way.

In addition, Crystal's no-code console will make it that much simpler to learn and master. By eliminating extensive training and technical expertise, we’ve made the platform accessible to a broader range of users. The console not only reduces initial configuration time but also ensures smooth maintenance and adaptability, preventing disruptions in operations.

Integrating AI with a business knowledge graph further reduces setup time, providing users with immediate and reliable data insights. This approach builds confidence and trust, making Crystal a seamless and intuitive addition to any team.

‍

This mention in the Gartner Magic Quadrant 2024 confirms the impact of our decision intelligence platform, Crystal.

Over the years, we've stayed true to our mission of making data human and bridging the gap between data and people. We’ve always been committed to making data accessible to the greatest number, anytime, anywhere. This recognition encourages us to keep innovating and following our path. There’s more to come, so stay tuned!

Interested in finding out more? Click here to read the 2024 Gartner Magic Quadrant for Analytics and Business Intelligence Platforms report.

Click here to learn more about Crystal.

‍

Notes

Gartner, Magic Quadrant for Analytics and Business Intelligence Platforms, Kurt Schlegel, et al, 20 June 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.