Integration Layer
The integration layer connects Crystal to data sources – through secure and certified Data Connectors that enable fast, no-code configuration – and translates natural language requests into SQL.
Data Layer
The data layer leverages AI to automate data modeling, metadata generation, and semantic relationship definition, organizing information into a unified and coherent structure.
Business Knowledge Graph
A network of interconnected information and metadata, designed to enrich the conversational context and validate user requests against the data model.
AI Layer
Thanks to proprietary LLMs, the AI layer analyzes conversational context, extracts information from the request, and understands the user’s needs to generate validated queries.
Data Science Layer
A composite AI system built with an agentic approach, combining ML models, recommender and alerting systems to transform data into immediately actionable value.
Security
Crystal guarantees complete data integration security through ISO 27001 and SOC 2 certifications. It supports third-party IdP and Row-Level Security (RLS) management.